What can I return?
You may return most new, unopened items sold and fulfilled by the American Feng Shui Institute within 30 days of delivery for a full refund. Refunds are generally credited back to the Credit Card originally used to purchase the item.
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Partial Refunds or Restocking Fees
- We accept items within 30 days of the purchase date.
- Items in “like new” condition will get a full refund.
- Items that are returned damaged will be refunded up to 50% of the purchase price.
- You are responsible for any return shipping costs.
How to Return your item?
We recommend you return the item with the same or similar packaging as you received it. Please return it to:
American Feng Shui Institute 7220 N. Rosemead Bl. #204 San Gabriel, CA 91775 USA
- The process of returning an item by mail takes 2-3 weeks in most cases
- We recommend insuring your return package, as we cannot refund an item we don’t receive
- A returned item must be identical to the brand, specifications, item description and condition of original purchase
- Replacement items will be sent to the original “ship to” address upon receipt of the original item, as long as the item is still in stock
For questions, please email us at [email protected] or call us at (626) 571-2757.