Chris Shaul

Chris Shaul replied to the topic HELPPPPPPPPP!!!!!!!!! Here we go again!!! in the forum Help Desk – Online Class Technical Support 6 years, 2 months ago

@carlos which ebook? Where you able to download it?
Chris Shaul replied to the topic website error remains, can´t buy Lawsuit class in the forum Help Desk – Online Class Technical Support 6 years, 2 months ago

Glad it works now. I suspect it was a software update that broke it and another that fixed it.

Chris
Chris Shaul posted an update in the group Website Announcements 6 years, 2 months ago

We received notice that our web-host will be conducting emergency maintenance on their servers to fix a security hole that could expose the site to hackers. This maintenance May Cause Brief Downtime 3/2-3/9 As such, the amfengshui.com site may be down for a brief period over these days.
Chris Shaul posted a new activity comment 6 years, 3 months ago

Which class do you need access to?

View Conversation
Chris Shaul replied to the topic still problem of access in the forum Help Desk – Online Class Technical Support 6 years, 3 months ago

Hi @luca

I thought that we had that solved. Sorry if I misunderstood.

I have added you back to the FS101 class. You have until April 1st.

Please let me know if you have any other issues.

Thank you,
Chris
- luca replied 6 years, 2 months ago
  
  Hi chris, KINDLY, time passes and I still can not log in to my two classes despite your first intervention. KINDLY can solve the problem, I do not think much to ask after two months from issue. thank you.
Chris Shaul replied to the topic student form 2013 – cannot enter the classes in the forum Help Desk – Online Class Technical Support 6 years, 3 months ago

Hi,

Please email [email protected] and our administration can set you up for a repeat enrollment.

Chris
Chris Shaul replied to the topic URGENT Completed Courses ????? Not Reflected in System in the forum Help Desk – Online Class Technical Support 6 years, 3 months ago

Hi Trixie,

I replied by email to you on this.

Chris
Chris Shaul replied to the topic still problem of access in the forum Help Desk – Online Class Technical Support 6 years, 4 months ago

@luca – please let me know if you are still having issues and what it is specifically.

Thank you,

Chris
Chris Shaul replied to the topic So VERY frustrated with this web site in the forum Help Desk – Online Class Technical Support 6 years, 4 months ago

Hi,

I have reset the permissions on the classes. Please let me know if you are still having problems.

Thank you,
Chris
Chris Shaul replied to the topic HELPPPPPPPPP!!!!!!!!! For gosh sakes HELP! in the forum Help Desk – Online Class Technical Support 6 years, 4 months ago

Hi – you should be able to see the posts now. Please let me know if you are not.

Thanks,
Chris
- Linda replied 6 years, 3 months ago
  
  It was fixed for a day or two but sadly it does not work AGAIN!!!
Chris Shaul replied to the topic I can't see posts in the Intro to Feng Shui class forum in the forum Help Desk – Online Class Technical Support 6 years, 4 months ago

Hi,

Please try again and let me know if you are still having the problem. I update some software on the site and it should be working now.

Thank you,
Chris
- Linda replied 6 years, 4 months ago
  
  Nope. Still can’t see any Qor A’s on the Advanced forum.
- Linda replied 6 years, 4 months ago
  
  HA! Just tried to delete this and could not. Too funny.
  “Wondering if you need to redo the entire site as patching seems to just add more confusion. Very bad Feng Shui as I see it. Need to clear out the clutter, Chris. The “Menu” button on the mobile site is also still non functional. It seems many are having many issues. Not good.”
  
  Feel lik…[Read more]
Chris Shaul replied to the topic Completed courses showing as not started in the forum Help Desk – Online Class Technical Support 6 years, 5 months ago

Hi Diane,

I have completed both courses for you. Please let me know if you have any issues.

Chris
Chris Shaul replied to the topic Only seeing first two topics in the forum Help Desk – Online Class Technical Support 6 years, 5 months ago

Hi Diana,

You should be able to see them now. I reset the security permissions.

Chris
Chris Shaul replied to the topic Web issue still NOT resolved…. in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

Hi Linda,

Glad you are able to move forward. I’m sorry that it took so long.

Best wishes,

Chris
Chris Shaul replied to the topic Completing course web issues..HELP! in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

closing topic
Chris Shaul replied to the topic Web class issues in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

Closing topic.
Chris Shaul replied to the topic Intermediate Final exam in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

Closing this topic as it is addressed in another topic.
Chris Shaul replied to the topic Unresolved Class issue PLEASE HELP!!!! in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

Hi Linda,

There was a seperate issue with a recent software update that should be fixed now. In other words, I fixed your problem and completed the two classes for you. But the software update broke the website links. Should be good now. Please let me know if you are able to move foward.

Thanks for your patience. I’m back now with no travel…[Read more]
Chris Shaul replied to the topic Web issue still NOT resolved…. in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

Hi Wyndi,

Please try again. I fixed something on myside, so it should work now. Let me know if it didn’t.

Linda- where you able to move forward after my update?

Thanks,
Chris
Chris Shaul replied to the topic Unresolved Class issue PLEASE HELP!!!! in the forum Help Desk – Online Class Technical Support 6 years, 6 months ago

Hi Linda,

I marked both the Beginning and Intermediate Classes complete for you. Please check to see if you can now access the Advanced Class.

If you get this tonight, I will check again in an hour or two, otherwise I will follow up tomorrow (I am on a transcontinental flight, so I may not get to it until tomorrow night Pacific time.

Chris
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@chris